Innovation, agility and transparency are at the heart of our Managed IT Services. We work closely with each customer to understand their main priorities, requirements and concerns, applying our expert knowledge, tailored recommendations, and systems management exactly where they are needed.
Managed IT Services refers to a variety of hybrid IT solutions that are designed to support businesses in the use and maximization of their on-site technology.
When it comes to IT, being treated like a priority is a necessity.
Technology is crucial to the success of your business. A one size fits all IT model will only lead to frustration and feeling overwhelmed. We want your IT to be a system that increases productivity, and efficiency.
At PC-Tech, we take time to understand your challenges so that we can provide a customized solution, as each business is unique.
Ways PC-Tech Helps You Manage Your IT
DESKTOP MANAGMENT
The comprehensive management of all computers within an organization. PC-Tech offers comprehensive services that ensure businesses stay productive and secure. We utilize Remote Monitoring and Management (RMM) tools to keep tabs on the health of computers, alerting our IT support teams to potential issues before they affect the organization.
SECURITY SERVICES
A mix of technologies and security solutions that work hand-in-hand to address company vulnerabilities and protect digital devices, computer networks, servers, databases and software applications. Managed Security Services strengthen IT security practices to protect company assets and network systems, from unauthorized access, breaches, and other malicious activity.
NETWORK MANAGMENT
In todays’ digital world, everything that is critical to your business requires an operational network. Elevate your business through network design, firewall procurement and configuration, network management and monitoring, and more.
HELP DESK SERVICES
PC-Tech recognizes that if companies and employees do not have access to IT support, productivity suffers. PC-Tech offers Help Desk services, giving your employees 24/7 access to expert, human help when critical issues arise, and coverage for non-critical issues Monday through Friday from 08:00 AM to 17:00 PM.
SERVER MANAGEMENT
A business-critical service, where companies rely on their servers to manage data flows, operating systems and all the systems and networks needed to function. Server specialists work in the background to keep your server running optimally, keeping watch for any issues, indications of a potential service failure, or downtime and responding quickly before these problems occur.
ANTIVIRUS AND MALWARE PROTECTION SERVICES
Next-generation antivirus (NGAV) and malware defenses secure companies’ digital assets in a relentless battle against evolving cyber threats, emerging as the vanguards of digital security. Cutting-edge tools leverage advanced technologies, including machine learning, behavioural analysis, and endpoint detection and response (EDR), to offer proactive protection against an ever-expanding array of sophisticated cyber-attacks.